Complaints Policy

Adroit Limited aims to provide high-quality services to all our clients. We recognize, however, that there may be occasions when you feel that we have not met your expectations. If you are dissatisfied with any aspect of our service, we encourage you to let us know.

How to File a Complaint

You can write to us via email at info@adroit-limited.uk or call us on 07722 122806. Please provide full details of your complaint, including dates and names where applicable.

Our Resolution Process

We will acknowledge receipt of your complaint within 3 working days and aim to provide a full response or update within 15 working days following a detailed review.